Physician Gender and Patient Perceptions of Interpersonal and Technical Skills in Online Reviews.

ABSTRACT:

Importance

Prior studies have revealed gender differences in workplace assessments of physicians, but little is known about differences by physician gender in patients' online written reviews.

Objective

To analyze whether patients' perceptions of their physicians' interpersonal manner and technical competence differ by physician gender and practicing specialty and are associated with review star ratings.

Design, setting, and participants

This cross-sectional study sampled written reviews submitted by patients between October 16, 2015, and May 27, 2020, for physicians across the US from a commercial physician rating and review website. Physicians included primary care physicians (PCPs) listed under family medicine, internal medicine, and pediatrics and surgeons listed

SUBMITTER: Madanay F 

PROVIDER: S-EPMC11829228 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature