Healthcare organizations in crisis context: decision-making models and roles of CEOs.

ABSTRACT:

Background

In times of crisis, decision-making can become a highly complex process that is shaped differently than in ordinary contexts. The literature presents different decision-making models that have not yet been thoroughly tested in practice. This paper aims to enhance our understanding of the distinctive characteristics of healthcare organizations' decision-making models in crisis contexts, building upon and expanding the framework proposed by Arendt et al. (2005).

Methods

Based on a qualitative research design, data were collected through semi-structured interviews with 49 CEOs of Italian healthcare organizations, including both local health authorities and independent hospitals.

Results

CEOs' decision-making processes demonstrated several commonalities: a shif

SUBMITTER: Romiti A 

PROVIDER: S-EPMC11837454 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature