ETSI As a case study of organizational resilience in standard setting: strategies that ensure thriving despite organizational challenges.

ABSTRACT: This paper brings forth an empirical study of organizational resilience strategies in standard setting. The selection of ETSI (The European Telecommunications Standards Institute) as a case study for this purpose was motivated by ETSI's legal status as an ESO (European Standardization Organization), global impact, and the history of external criticism directed at the organization. Based on theoretical considerations and author's previous empirical research, it was expected that the organizational resilience strategies used by ETSI differ with regards to two dimensions: anticipation of the disturbance (proactive and reactive strategies); and the locus of the strategic effort (internal or external to the organization). A combination of deductive and inductive content analysis was applied to

SUBMITTER: Stanojevic A 

PROVIDER: S-EPMC11841373 | biostudies-literature | 2024

REPOSITORIES: biostudies-literature