From defensive reasoning to innovation: how digital tools foster positive emotions in organizations.

ABSTRACT: Researchers of organizational learning and innovation have frequently claimed that defensive reasoning is an inducer of negative emotions present in most organizations, inhibiting continuing innovation and development and individuals' effective learning. Although a significant amount of research has been conducted on the factors that reduce defensive reasoning in an organization, the breakthrough process and its outcomes have not yet been studied. This study uses narrative network analysis on longitudinal data from a Chinese tourist resort to explore how organizational factors-such as institutional environments, social media platforms, and virtual-reality role transformations-help employees overcome defensive reasoning and foster innovation. It demonstrates how digital management tools and

SUBMITTER: Tian G 

PROVIDER: S-EPMC11843981 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature