Medication counseling for OTC drugs using customized ChatGPT-4: Comparison with ChatGPT-3.5 and ChatGPT-4o.

ABSTRACT:

Background

In Japan, consumers can purchase most over-the-counter (OTC) drugs without pharmacist guidance. Recently, generative artificial intelligence (AI) has become increasingly popular. Therefore, medical professionals need to consider the use of generative AI by consumers for medication counseling. We have previously reported responses in Japanese from ChatGPT-3.5 to 264 questions regarding whether each of 22 OTC drugs can be taken under 12 typical patient conditions. The proportion of responses that satisfied the criteria of 1) accuracy, 2) relevance, and 3) reliability with respect to package insert instructions was 20.8%. In November 2023, GPTs were launched, enabling us to construct a customized ChatGPT, using natural language. In the present study, we compared performance

SUBMITTER: Kiyomiya K 

PROVIDER: S-EPMC11863229 | biostudies-literature | 2025 Jan-Dec

REPOSITORIES: biostudies-literature