It's a battlefield! A thematic analysis of narratives shared in Cape Town emergency departments.

ABSTRACT:

Background

The Emergency Department(ED) team need to make sense of an ever-changing dynamic environment. The stories people tell about everyday occurrences are central to how sense-making occurs. These stories also contribute to organisational culture, with the frequently told narratives maintaining organisational identity and shaping behaviour. By capturing stories in the ED, valuable insights can be gained into organisational culture and identity.

Methods

Non-random purposive sampling was used to recruit doctors and nurses from EDs in five hospitals in Cape Town. Data collection took place over 8 weeks between June and August 2018. Participants were asked to tell a short descriptive narrative, provide a title for their story and create a metaphor to describe working in the

SUBMITTER: Cunningham C 

PROVIDER: S-EPMC11874327 | biostudies-literature | 2024 Oct

REPOSITORIES: biostudies-literature