Developing and evaluating a dental incident reporting system: a user-centered approach to risk management.

ABSTRACT:

Background

Patient safety is critical in healthcare, and adverse events (AEs) in dental care require tailored reporting systems for accurate documentation and risk management. Generalized systems fail to address the unique needs of dentistry, necessitating a specialized approach. This study introduces the dental incident reporting system (DIRS), a user-centered framework designed to overcome the barriers in dental incident reporting.

Methods

This mixed-methods study was conducted in three phases. Phase 1 involved the development of a comprehensive classification system for dental AEs using 752 patient safety incidents reported over 5 years at the Dental Hospital, Faculty of Dentistry, Chulalongkorn University. Phase 2 involved the design and refinement of the DIRS, integrati

SUBMITTER: Siriwatana K 

PROVIDER: S-EPMC11881495 | biostudies-literature | 2025 Mar

REPOSITORIES: biostudies-literature