Digital Transformation in Patient Organizations: Interview and Focus Group Study.

ABSTRACT:

Background

Patient organizations (POs) are an integral part of the health care landscape, serving as advocates and support systems for patients and their families. As the digitalization of health care accelerates, POs are challenged to adapt their diverse roles to digital formats. However, the extent and form of POs' digital adaptation and the challenges POs encounter in their digital transformation remain unexplored.

Objective

This study aims to investigate the digital transformation processes within POs. We examined the types of digital activities and processes implemented, people involved in respective tasks, challenges encountered, and attitudes toward the digitalization of POs.

Methods

The study was carried out by the multicenter interdisciplinary research networ

SUBMITTER: Wallraf S 

PROVIDER: S-EPMC11888101 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature