Exploring the Ethical Challenges of Conversational AI in Mental Health Care: Scoping Review.

ABSTRACT:

Background

Conversational artificial intelligence (CAI) is emerging as a promising digital technology for mental health care. CAI apps, such as psychotherapeutic chatbots, are available in app stores, but their use raises ethical concerns.

Objective

We aimed to provide a comprehensive overview of ethical considerations surrounding CAI as a therapist for individuals with mental health issues.

Methods

We conducted a systematic search across PubMed, Embase, APA PsycINFO, Web of Science, Scopus, the Philosopher's Index, and ACM Digital Library databases. Our search comprised 3 elements: embodied artificial intelligence, ethics, and mental health. We defined CAI as a conversational agent that interacts with a person and uses artificial intelligence to formulate output. We

SUBMITTER: Rahsepar Meadi M 

PROVIDER: S-EPMC11890142 | biostudies-literature | 2025 Feb

REPOSITORIES: biostudies-literature