Anger De-escalation: A Standardized Patient Workshop for Third- and Fourth-Year Medical Students.

ABSTRACT:

Introduction

During clinical training, medical students frequently encounter angry patients and loved ones but feel inadequately prepared to de-escalate these encounters. This unpreparedness might contribute to feelings of shame and anger among medical students and burnout among practicing physicians. Challenging patient scenarios abound in the standardized patient (SP) literature, but no published didactic tool exists focusing exclusively on identification and nonpharmaceutical management of patient anger with a target audience of senior medical students.

Methods

We created a 2-hour SP-based communication workshop for senior medical students. Small groups of students and one SP role-played angry patient scenarios with themes commonly encountered by subinterns, which a singl

SUBMITTER: Gouge K 

PROVIDER: S-EPMC11893911 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature