Ethics in Patient Preferences for Artificial Intelligence-Drafted Responses to Electronic Messages.

ABSTRACT:

Importance

The rise of patient messages sent to clinicians via a patient portal has directly led to physician burnout and dissatisfaction, prompting uptake of artificial intelligence (AI) to alleviate this burden. It is important to understand patient preferences around AI in patient-clinician communication as ethical guidelines on appropriate use and disclosure (patient notification of AI use) are developed.

Objective

To analyze patient preferences regarding use of AI in electronic messages.

Design, setting, and participants

A survey study was conducted within the Duke University Health System's patient advisory committee, consisting of individuals 18 years or older who participate in periodic surveys to inform health system patient care practices. Multiple surveys w

SUBMITTER: Cavalier JS 

PROVIDER: S-EPMC11897835 | biostudies-literature | 2025 Mar

REPOSITORIES: biostudies-literature