Patient experience and primary care teams: a cross-sectional survey of French elderly patients.

ABSTRACT:

Objective

To assess whether patient experience is better for patients followed in a primary care team (PCT) than for patients with traditional follow-up in usual care.

Design

A cross-sectional survey based on a self-administered questionnaire.

Setting

Pays de la Loire geographical area (located on the French west coast).

Patients and methods

Patients over 75 or over 65 years of age with at least one chronic disease were included. A sample of 9900 frail elderly patients was invited to answer a 23-item questionnaire that investigated four dimensions: 'communication and patient-centred care', 'availability and accessibility', 'coordination' and 'caregiver'. Their answers were then analysed depending on whether they were followed in a mature PCT, in an emerging PCT

SUBMITTER: Angibaud M 

PROVIDER: S-EPMC11904349 | biostudies-literature | 2025 Mar

REPOSITORIES: biostudies-literature