Understanding public response: Government communication during the COVID-19 crisis through the eyes of the Swiss public.

ABSTRACT:

Objective

To analyze the Swiss public perception of COVID-19 communication by the government and its impact on behavior and trust.

Methods

A cross-sectional representative online survey was conducted in January 2022 in a sample of 2587 Swiss residents.

Results

Overall the survey showed moderate satisfaction with communication, with relevance rated highly. Perceptions of communication varied across demographics. Also, differences were noted in trust in institutions, risk perception, and attitudes towards public health measures based on perceived communication quality.

Conclusion

This study highlights the dynamic nature of public health communication and underscores the significance of continuous adaptation and evaluation of strategies to effectively reach and in

SUBMITTER: Diviani N 

PROVIDER: S-EPMC11923423 | biostudies-literature | 2024 Dec

REPOSITORIES: biostudies-literature