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Cultural Variation in Attitudes Toward Social Chatbots.


ABSTRACT: Across two studies (Total N = 1,659), we found evidence for cultural differences in attitudes toward socially bonding with conversational AI. In Study 1 (N = 675), university students with an East Asian cultural background expected to enjoy a hypothetical conversation with a chatbot (vs. human) more than students with European background. Moreover, they were less uncomfortable and more approving of a hypothetical situation where someone else socially connected with a chatbot (vs. human) than the students with a European background. In Study 2 (preregistered; N = 984), we found similar evidence for cultural differences comparing samples of Chinese and Japanese adults currently living in East Asia to adults currently living in the United States. Critically, these cultura

SUBMITTER: Folk DP 

PROVIDER: S-EPMC11945465 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature