Enhancing access to nephrology care: telenephrology dashboard optimization via human-centered design.

ABSTRACT:

Background

Ensuring that patients, especially those in underserved areas, have access to specialized nephrology care is essential to addressing the increasing burden of chronic kidney disease. To address this, we developed the Telenephrology Dashboard for the 150,000 Veterans served by the Iowa City Veterans Affairs Health Care System (ICVAHCS). Our goal was to optimize the dashboard as a comprehensive and practical tool for end-users in order to monitor kidney health and facilitate remote nephrology consultations.

Methods

The optimization process adhered to the Human-Centered Design (HCD) framework, encompassing five stages: Empathize, Define, Ideate, Prototype and Test. Research team members spent 10 h observing nephrologists during remote consultations and supplemented th

SUBMITTER: Swee M 

PROVIDER: S-EPMC11956470 | biostudies-literature | 2025 Mar

REPOSITORIES: biostudies-literature