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Community health worker payment processes: a qualitative assessment of experiences in two Indian states.


ABSTRACT: Community health worker (CHWs) remuneration has received some attention in terms of the design of incentives, however, there is a lack of systematic data on the processes by which CHWs are paid. We aimed to study existing payment processes including the role of digitization and its effects on CHW experiences with receiving full and timely compensation, and identify barriers and facilitators to the payment process. We studied payment processes for the Accredited Social Health Activist (ASHA) in India in two states with varying levels of performance and payment systems and conducted 53 in-depth interviews and eight focus group discussions across three categories of respondents (37 ASHA workers, 46 supervisors, and 34 managers/health system leaders). The data was coded thematically using indu

SUBMITTER: Furtado KM 

PROVIDER: S-EPMC11979585 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature