Emotional labor, job satisfaction, and retention among home care workers in Taiwan: a comprehensive analysis.

ABSTRACT:

Objective

This study aims to investigate the relationships between emotional labor, job satisfaction, and retention among home care workers in Taiwan.

Materials and methods

This study is a cross-sectional study design. Data were randomly collected from home care workers in Taiwan's Chiayi region through questionnaires. We included 365 participants, primarily female (80.3%), with ages ranging from 18 to 60 years old. The questionnaires assessed emotional labor, job satisfaction, and retention intention. Data analysis was conducted using IBM SPSS Statistics software (version 28.0) and included descriptive statistics, factor analysis, reliability analysis, t-tests, one-way ANOVA, Pearson correlation coefficients, K-means cluster analysis, and path analysis.

Results

The s

SUBMITTER: Kuo TS 

PROVIDER: S-EPMC11994665 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature