Examining the challenges in sustaining user engagement with a mobile app to enhance multidrug-resistant tuberculosis (MDR-TB) care in Vietnam and its implications for implementing person-centred mHealth interventions.

ABSTRACT: Digital health technologies, especially mobile application (mHealth), offer great potential for enhancing person-centred care and managing MDR-TB. The rapid expansion of digital infrastructure in Vietnam presents a valuable opportunity for such interventions. This qualitative study examines user experiences to explain reported reduction in engagement with (i.e. use of) a smartphone app which is being trialed to improve early detection and management of adverse events (AEs) among MDR-TB patients in Vietnam (VSMART trial). We conducted 37 in-depth interviews with patients and healthcare workers (HCWs) and thematically analyzed the data. Initially, patients were motivated to use the app seeing it as a promise of the provision of 'good care' from trusted healthcare workers, and over-estimated

SUBMITTER: Drabarek D 

PROVIDER: S-EPMC12002538 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature