Factors driving the use of mobile health app: insights from a survey.

ABSTRACT:

Background

Mobile health (mHealth) offers easy accessibility to healthcare information and services, promoting positive behaviour change. However, user engagement to mHealth diminishes over time, resulting in significant dropout rates. This study aims to investigate the factors contributing to the discontinuation of mHealth use and examine how persuasive elements influence users' intention to continue using mHealth. It also seeks to identify the key motivators and barriers affecting mHealth engagement.

Methods

A survey was conducted to assess persuasive elements, motivators, and barriers related to mHealth usage. The survey included measures to evaluate users' perceived persuasiveness of mHealth, the factors influencing their intention to continue using it, and both the moti

SUBMITTER: Mohd Johari NF 

PROVIDER: S-EPMC12004308 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature