"Everything is electronic health record-driven": the role of the electronic health record in the emergency department diagnostic process.

ABSTRACT:

Objectives

There is limited knowledge on how providers and patients in the emergency department (ED) use electronic health records (EHRs) to facilitate the diagnostic process. While EHRs can support diagnostic decision-making, EHR features that are not user-centered may increase the likelihood of diagnostic error. We aimed to identify how EHRs facilitate or impede the diagnostic process in the ED and to identify opportunities to reduce diagnostic errors and improve care quality.

Materials and methods

We conducted semistructured interviews with 10 physicians, 15 nurses, and 8 patients across 4 EDs. Data were analyzed using a hybrid thematic analysis approach, which blends deductive (ie, using multiple conceptual frameworks) and inductive coding strategies. A team of 4 coders

SUBMITTER: James TG 

PROVIDER: S-EPMC12015938 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature