Users' perspectives on a demonstration to increase shared access to older adults' patient portals.

ABSTRACT:

Background

Many patient portals allow patients to authorize a care partner to use the portal on their behalf, with evidence suggesting a range of benefits to patients, care partners, and clinicians. Shared or proxy access aligns with patient- and family-centered care and supports care partners' legitimacy and identification by clinicians in patient portal interactions. As shared access uptake remains low, the Coalition for Care Partners ( https://coalitionforcarepartners.org ) and three healthcare delivery organizations co-designed an initiative promoting shared access to the patient portals of older adults.

Objective

To evaluate an initiative's demonstration through users' perspectives.

Design

The 12-month demonstration was launched at five clinics (geriatric oncolog

SUBMITTER: Dukhanin V 

PROVIDER: S-EPMC12016354 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature