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"It is very convenient when it works - successes and challenges with welfare technology" - a qualitative study.


ABSTRACT: Welfare technology (WT) use is increasingly advocated to facilitate aging in place. However, it remains unclear how older adults and homecare staff perceive these digital technologies in practice. This qualitative study investigated the ways in which current WT either facilitated or fell short in supporting older adults in their daily lives and homecare staff at work. Four key themes were developed using thematic analysis: 1) Successes and challenges with ease of use (i.e., how simple it is to interact with the WT); 2) Successes and challenges with usefulness (i.e., how effective the WT is in achieving its intended purpose); 3) Challenges with appearance, sounds and physical location; and 4) Challenges with technical maintenance and vulnerabilities. Findings revealed paradoxes in both olde

SUBMITTER: Svardh SA 

PROVIDER: S-EPMC12021168 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature