Effect of teleradiology on patient waiting time and service satisfaction in public hospitals, Northwest Ethiopia: a quasi-experimental study.

ABSTRACT:

Background

Limited access to onsite radiologists in Low- and Middle-Income Countries (LMICs) poses challenges for health facilities in delivering timely radiology services resulting in prolonged patient waiting times and dissatisfaction with the insufficient radiology services. In recent years, teleradiology has emerged as a potential solution to improve the timely diagnosis and treatment process. Therefore, this paper analysed the effect of a web-based teleradiology system that was developed and deployed to evaluate its effect on patient waiting time and service satisfaction in public hospitals of the Amhara Regional State.

Methods

A pre-post study design was employed to evaluate the effect of a web-based teleradiology system on patient waiting time and service satisfaction

SUBMITTER: Nigatu AM 

PROVIDER: S-EPMC12023573 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature