The accessibility of general practice websites assessed by patients: a cross-sectional study.

ABSTRACT:

Objectives

This study aims to gather patients' perceptions regarding the accessibility of GP (general practitioner) practice websites in Flanders.

Methods

This is a quantitative cross-section with perceived accessibility as dependent variable and age, readability, clarity, currentness, interactivity and cultural sensitivity as predicting variables. A patient questionnaire was designed for data collection. The study ran from August 2023 until February 2024.

Results

Of the 643 individuals who completed the study, 486 were included for data analysis. 83% (n = 417) found the website accessible; 96.4% (n = 417) found the site readable and 91.1% (380) well-organized. Only 40.3% (n = 417) found the site adapted to a multicultural society. Of those who rated the practice webs

SUBMITTER: Beckers R 

PROVIDER: S-EPMC12023621 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature