Long-Term Care Managers' Approaches to Quality Improvement Work in Service Planning and Provision: A Qualitative Interview Study.

ABSTRACT: Long-term care managers are essential in creating high-quality services. Previous research has a limited focus on managers' practices and approaches to quality improvement work. This study aims to explore how Norwegian long-term care managers approach systematic and ad hoc quality improvement work in the context of service planning and provision. In-depth interviews were conducted with twelve long-term care managers from three municipalities and analysed using inductive thematic analysis. Three themes were identified: delegating responsibility to ensure care quality, the creation of comparable services is a goal and using quality indicators in quality improvement work. The results indicate that using key nurses' expertise and resources were crucial approaches in the lo

SUBMITTER: Haave RO 

PROVIDER: S-EPMC12038208 | biostudies-literature | 2025 Jan-Dec

REPOSITORIES: biostudies-literature