Patient satisfaction with the quality of nursing care in critical care units and medical wards in West Bank Hospitals, Palestine: A cross-sectional study.

ABSTRACT:

Introduction

Patient satisfaction with nursing care is a crucial indicator of healthcare quality, influencing patient outcomes and experiences. In the West Bank, Palestine, understanding patient satisfaction is essential for improving healthcare services, particularly in resource-limited settings. This study aimed to evaluate patient satisfaction with nursing care in intensive care units (ICUs), coronary care units (CCUs), and medical wards within both governmental and non-governmental hospitals in the region, aligning with the revised study focus.

Methods

A descriptive cross-sectional study was conducted in four hospitals in the West Bank, Palestine, over a three-month period (June-August 2024), involving 201 hospitalized patients selected through convenience sampling. Data

SUBMITTER: Smerat H 

PROVIDER: S-EPMC12040242 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature