Experiences of healthcare and administrative staff working with asylum seekers in the current polycrisis context: a qualitative study.

ABSTRACT:

Background

Healthcare and administrative staff working with asylum seekers are at risk of burnout, compassion fatigue and vicarious traumatization. Moreover, they face a series of crises, with the refugee crisis in 2015-2016, the Covid-19 pandemic, the war in Ukraine and climate change, complexifying their daily practice and increasing the number of asylum seekers. Despite this alarming context, scarce research has explored the personal experiences of healthcare and administrative staff working with asylum seekers. In response, this qualitative study aimed to explore their work-related experiences, resources and needs in the current polycrisis context in Switzerland.

Methods

Participants (N = 24) were part of the front-line care team working with asylum seekers in the Canton

SUBMITTER: Grosjean L 

PROVIDER: S-EPMC12042358 | biostudies-literature | 2025 Apr

REPOSITORIES: biostudies-literature