Combining Artificial Intelligence and Human Support in Mental Health: Digital Intervention With Comparable Effectiveness to Human-Delivered Care.

ABSTRACT:

Background

Escalating mental health demand exceeds existing clinical capacity, necessitating scalable digital solutions. However, engagement remains challenging. Conversational agents can enhance engagement by making digital programs more interactive and personalized, but they have not been widely adopted. This study evaluated a digital program for anxiety in comparison to external comparators. The program used an artificial intelligence (AI)-driven conversational agent to deliver clinician-written content via machine learning, with clinician oversight and user support.

Objective

This study aims to evaluate the engagement, effectiveness, and safety of this structured, evidence-based digital program with human support for mild, moderate, and severe generalized anxiety. Statis

SUBMITTER: Palmer CE 

PROVIDER: S-EPMC12117275 | biostudies-literature | 2025 May

REPOSITORIES: biostudies-literature