Evaluating User Interactions and Adoption Patterns of Generative AI in Health Care Occupations Using Claude: Cross-Sectional Study.

ABSTRACT:

Background

Generative artificial intelligence (GenAI) systems like Anthropic's Claude and OpenAI's ChatGPT are rapidly being adopted in various sectors, including health care, offering potential benefits for clinical support, administrative efficiency, and patient information access. However, real-world adoption patterns and the extent to which GenAI is used for health care-related tasks remain poorly understood and distinct from performance benchmarks in controlled settings. Understanding these organic usage patterns is key for assessing GenAI's impact on health care delivery and patient-provider dynamics.

Objective

This study aimed to quantify the real-world frequency and scope of health care-related tasks performed using Anthropic's Claude GenAI. We sought to (1) measure

SUBMITTER: Alain G 

PROVIDER: S-EPMC12143583 | biostudies-literature | 2025 May

REPOSITORIES: biostudies-literature