Telehealth Modality Preferences for Video and Voice-Only Visits Among US Clinicians and the Public: Cross-Sectional, Web-Based Survey Study.

ABSTRACT:

Background

The onset of the COVID-19 pandemic led US health systems to rapidly implement telehealth services to connect patients and clinicians. This rapid expansion of telehealth allowed us to explore how a telehealth experience may be best delivered across populations and contexts.

Objective

We aimed to identify telehealth modality preferences (voice vs video) among clinicians and the populations they serve and explore the barriers to telehealth use from clinician and public perspectives.

Methods

We conducted 2 independent, cross-sectional, web-based surveys. US physicians specializing in internal medicine, psychiatry, urology, orthopedic surgery, or obstetrics and gynecology completed a 23-item survey through Sermo's research panel. Quotas ensured equal representat

SUBMITTER: Forcino RC 

PROVIDER: S-EPMC12180677 | biostudies-literature | 2025 Jun

REPOSITORIES: biostudies-literature