Determinants of Patient Use of Telemental Health Services: Representative Cross-Sectional Survey From Germany.

ABSTRACT:

Background

Telemental health services effectively address major challenges in mental health care delivery. To maximize the potential of the services, it is essential to facilitate patient use and reduce use disparities. Nevertheless, determinants of patient use of telemental health services have been scarcely investigated thus far.

Objective

We aimed to identify determinants of patient use of telemental health services since the onset of the COVID-19 pandemic and in the last 4 weeks.

Methods

In December 2023, we conducted a cross-sectional, quota-based (gender and age group) online survey. The sample comprised individuals aged 18 to 74 years, who had been using mental health services since March 2020 (n=2082). Telemental health service use was assessed using items tha

SUBMITTER: Neumann A 

PROVIDER: S-EPMC12180686 | biostudies-literature | 2025 Jun

REPOSITORIES: biostudies-literature