The Italian public health response during the pandemic emergency: from qualitative data to the "performance index" of care provided by Spoleto Hospital.

ABSTRACT:

Background

The public health emergency was one of the most severe consequences of the COVID-19 pandemic outbreak, which occurred in successive waves since March 2020. In this scenario, the Hospital of Spoleto "San Matteo degli Infermi" (located in the Umbria region, Italy) became a COVID-19 referral center and therefore had to make organizational changes. This study aims to evaluate the quality of care provided during the pandemic and to explore what the hospital management should focus on.

Methods

An online survey related to ten topics across the five pandemic waves that took place in Italy from March 2020 to February 2022, was administered to the hospital unit referents. The qualitative responses collected were analyzed quantitatively using a recognized tool, called "Stree

SUBMITTER: Caroselli S 

PROVIDER: S-EPMC12206721 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature