Young People's Experiences Using a Digital Mental Health Tool to Support Their Care in a Real-World Service: Lived Experience-Led Qualitative Study.

ABSTRACT:

Background

The uptake of digital mental health tools (DMHTs) in mental health services is suboptimal, limiting key avenues to facilitate personalized and measurement-based care. This misses critical opportunities for enhanced patient-clinician communication, improved assessment, and early intervention.

Objective

This paper aims to understand young people's experiences and perceptions of engaging with a DMHT to support their care in a real-world setting over time.

Methods

This study is part of a larger randomized controlled trial, where an added human support, the digital navigator (DN), provided technological and engagement assistance for young people to use a DMHT as part of usual care. The DN conducted 118 semistructured interviews with 73 young people (mean age 22.

SUBMITTER: Gorban C 

PROVIDER: S-EPMC12208615 | biostudies-literature | 2025 Jun

REPOSITORIES: biostudies-literature