Implementation of a hospice community service redesign: Qualitative research identifying lessons learned.

ABSTRACT:

Background

The need to improve equity of access to palliative care is well recognized; however, much less is known about how new models of hospice community services can be successfully introduced.

Aim

We aimed to capture learning from the implementation experiences of hospice stakeholders during the first 12 months of a hospice community services redesign.

Design

Qualitative research using individual semi-structured interviews (n = 38) and follow-up focus groups (n = 8).

Methods

Participants were clinical and non-clinical staff, hospice leaders, volunteers, and external stakeholders. Interviews were analysed with framework analysis using Normalisation Process Theory. Focus groups were used to confirm and prioritise recommendations.

Results

SUBMITTER: Sugar K 

PROVIDER: S-EPMC12214322 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature