A Unique Way to Axe the Fax Through Using Business Automation Workflow to Expedite eReferral Adoption, Bridging eReferral, and Fax: Proof-of-Concept Study.

ABSTRACT:

Background

It is estimated that 88% of Ontario physicians still use fax technology to share patient information. Transitioning to electronic referral (eReferral) has been shown to have numerous benefits, but the major barrier to adoption of eReferral is the need for both sending and receiving clinicians on the same platform to enable information sharing. The traditional onboarding process takes time and effort. An innovative method is required to improve eReferral adoption by bridging the gap between eReferral senders and fax referral receivers.

Objective

This study aimed to explore the technological feasibility of leveraging a business automation workflow (BAW) platform to connect the digital (eReferral) and nondigital referral platform (fax), enabling eReferral senders to

SUBMITTER: Tian Z 

PROVIDER: S-EPMC12234396 | biostudies-literature | 2025 Jun

REPOSITORIES: biostudies-literature