Serbian Health Information System (HIS) improvements 2021-2024: comparison study using stages of continuous improvement (SOCI) methodology.

ABSTRACT:

Background

The Health Information System (HIS) in public healthcare services in Serbia was introduced in 2008, with the first comprehensive evaluation of its maturity conducted in 2021. Since then, several improvement initiatives have been implemented. This study aimed to assess the extent of HIS advancement between 2021 and 2024 and to identify both the desirable and realistic future maturity status.

Methods

The maturity assessment of the Serbian HIS in 2024 was conducted using the same tool as in 2021: The Health Information Systems Stages of Continuous Improvement (SOCI), enabling direct comparison between the two periods. Progress was measured across five domains: Leadership and Governance, Management and Workforce, Information and Communication Technologies (ICT), Stand

SUBMITTER: Djikanovic B 

PROVIDER: S-EPMC12257858 | biostudies-literature | 2025 Jul

REPOSITORIES: biostudies-literature