Relational coordination and team-based care: Change initiative overload and other challenges in a learning health system.

ABSTRACT:

Introduction

Most change interventions to address quality of care and lower costs focus on technical aspects of the work through process improvements, which have not consistently delivered the anticipated impact for healthcare organizations. This study aims to (1) understand how relational interventions including shared huddles and cross-role shadowing opportunities, impact team dynamics and functioning and (2) describe the challenges and opportunities associated with implementing relational interventions at an Academic Medical Center in a large metropolitan city in the United States.

Methods

This paper is a mixed method, pre-post-intervention study in which data were collected using a validated survey, observations, interviews, and one focus group. Relational coordination s

SUBMITTER: Hajjar L 

PROVIDER: S-EPMC12264371 | biostudies-literature | 2025 Jul

REPOSITORIES: biostudies-literature