A mixed methods formative evaluation of the United Kingdom National Health Service Artificial Intelligence Lab.

ABSTRACT: Internationally, health systems are investing in Artificial Intelligence (AI) to improve safety, quality, and efficiency, yet many efforts remain localised and do not progress beyond early development stages. In 2019, National Health Service (NHS) England and the Department of Health and Social Care launched the AI Lab to accelerate safe AI adoption. We conducted a mixed-methods evaluation of the AI Lab, analysing 1021 documents and 85 stakeholder interviews. The AI Lab made important contributions to national AI policy, regulation, and capability building, and positioned the United Kingdom as a global leader in AI deployment for health. Despite progress, implementation and scaling were hindered by shifting objectives, limited capacity, and systemic misalignment with service needs. Some AI

SUBMITTER: Cresswell K 

PROVIDER: S-EPMC12271305 | biostudies-literature | 2025 Jul

REPOSITORIES: biostudies-literature