Patients' Experiences of Healthcare Professionals' Competence in Digital Counselling in Healthcare Settings-A Qualitative Systematic Review.

ABSTRACT:

Aim

To critically appraise and synthesise qualitative evidence about patients' experiences of healthcare professionals' competence in digital counselling in healthcare settings.

Design

A qualitative systematic review.

Methods

The review followed the Joanna Briggs Institute methodology for systematic reviews of qualitative evidence. The review included studies that focused on patient experiences of healthcare professionals' competence in digital counselling and were published in English, Finnish or Swedish, with no time limits. Study selection, quality appraisal and data extraction were performed by two independent reviewers. Findings from the studies included were pooled using the meta-aggregation method.

Data sources

Eight databases (Web of Science, CINAHL, Sc

SUBMITTER: Kaihlaniemi J 

PROVIDER: S-EPMC12271667 | biostudies-literature | 2025 Aug

REPOSITORIES: biostudies-literature