Exploring the functional quality attributes of smart home for older adults based on qualitative research and Kano model.

ABSTRACT:

Background

This study investigates the functional attributes of smart home for older adults across different age groups, aiming to identify features that fulfill users' needs and give convenience, thereby offering scientific guidance for future smart home designs for older adults.

Methods

Employing a multi-stage approach, this study commences with semi-structured interviews with older participants in China, analyzing transcripts using NVivo to guide questionnaire design. Subsequently, a questionnaire survey is administered to older adults in China, with the data processed using the Kano model incorporating the Better-Worse index with sensitivity coefficients.

Results

The findings distinctly demonstrate divergent preferences among different age groups. Specifically, fo

SUBMITTER: Yang Q 

PROVIDER: S-EPMC12279827 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature