Chicago Public Health Department Social Media Communications on Twitter During the COVID-19 Pandemic and the Mpox Epidemic: Cross-Sectional Content Analysis.

ABSTRACT:

Background

Protecting public health depends on the effective communication of health-related information to the public, especially during public health emergencies. Health communication campaigns traditionally relied on mass media outlets but increasingly incorporate social media platforms. This paper presents a content analysis of original communications posted to X (formerly Twitter) by the Chicago Department of Public Health (CDPH) from May 1, 2022, to April 30, 2023, a time characterized by the concurrent COVID-19 pandemic and mpox epidemic public health emergencies.

Objective

This paper aims to investigate: (1) what information was being discussed by CDPH, (2) how information was presented, (3) the nature of communications, and (4) the impact of communication attributes

SUBMITTER: Boyce MR 

PROVIDER: S-EPMC12294644 | biostudies-literature | 2025 Jul

REPOSITORIES: biostudies-literature