Reporting guideline for chatbot health advice studies: the Chatbot Assessment Reporting Tool (CHART) statement.

ABSTRACT: The Chatbot Assessment Reporting Tool (CHART) is a reporting guideline developed to provide reporting recommendations for studies evaluating the performance of generative artificial intelligence (AI)-driven chatbots when summarising clinical evidence and providing health advice, referred to as chatbot health advice studies. CHART was developed in several phases after performing a comprehensive systematic review to identify variation in the conduct, reporting, and method in chatbot health advice studies. Findings from the review were used to develop a draft checklist that was revised through an international, multidisciplinary, modified, asynchronous Delphi consensus process of 531 stakeholders, three synchronous panel consensus meetings of 48 stakeholders, and subsequent pilot testing of t

SUBMITTER: CHART Collaborative 

PROVIDER: S-EPMC12320030 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature