Usability assessment of a digital tool to enhance person-clinician communication in the memory clinic: An expert evaluation.

ABSTRACT:

Background

From a human-centred design perspective, the web-based tool 'Helder in Gesprek' (Clear in Conversation) has recently been developed to improve person-centred communication in the memory clinic. The aim was to conduct expert testing to identify potential usability issues prior to user-testing and propose corresponding re-design recommendations.

Methods

The DEMIGNED principles, specifically developed to identify potential usability issues for people with dementia, are used during the expert evaluation. Five experts (n = 1 usability, n = 2 dementia, n = 2 double-experts) used a heuristic evaluation approach applying the DEMIGNED principles to assess the user-interface (navigation structure, lay-out, and interaction) of 'Helder in Gesprek'. Throug

SUBMITTER: de Rijke TJ 

PROVIDER: S-EPMC12329271 | biostudies-literature | 2025 Jan-Dec

REPOSITORIES: biostudies-literature