Patient Satisfaction With the Level of Competence of the Triage Nurse in Hospital Emergency Departments.

ABSTRACT:

Aims

To analyse the level of patient satisfaction regarding the care received in triage and its relationship with the competency level of clinical nurses in a hospital setting.

Design

A cross-sectional, prospective and multicentre study of nurses in hospital emergency triage and the patients they attended.

Method

Data were collected between October and November 2019 using two questionnaires; one collected sociodemographic factors, professional experience of the nurse and the competency assessment questionnaire for clinical nurses in the hospital setting (COM_VA). The other questionnaire recorded the age of patients, reason for consultation, pain and the Patient Satisfaction with Emergency Nursing Care Scale (CECSS). The abstract includes an indication of the chosen ch

SUBMITTER: Lopez Hernandez M 

PROVIDER: S-EPMC12340739 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature