Developing Soft Skills for Sustainable Community Pharmacy Practice Through a Competency-Based Modular Programme.

ABSTRACT: This study explored a competency-based soft-skills programme supporting evolving community pharmacy professionals' roles and sustainable practice in Serbia. Four researchers with academic and practice backgrounds developed the programme using healthcare guidelines and the International Pharmaceutical Federation's competency framework. The process involved defining objectives, selecting methods, designing and organising activities, accreditation, and evaluating outcomes based on the Kirkpatrick model. From January 2021 to March 2025, the "Galenika Academy" was implemented through webinars, accredited tests, onsite courses, and a mobile application. Satisfaction was assessed via a validated online questionnaire among participants attending ≥80% of sessions, following evaluation of attendance

SUBMITTER: Zimonjic I 

PROVIDER: S-EPMC12389078 | biostudies-literature | 2025 Aug

REPOSITORIES: biostudies-literature