Implementation of a digital coordination centre in a hospital: a qualitative evaluation of enablers, barriers and strategies.

ABSTRACT:

Background

Digital Coordination Centres (DCCs) represent an innovative approach in hospital settings, designed to enhance patient flow, operational efficiency, and real-time decision-making. While their potential is widely recognised, there is limited understanding of the factors influencing their implementation. This study evaluated the implementation of a DCC in a large Australian hospital, with a focus on identifying enablers, barriers, and strategies for improvement.

Methods

A process evaluation was conducted during Phase 1 of the DCC's implementation. Forty-two semi-structured interviews were undertaken with staff and stakeholders involved in, or affected by, the DCC. Thematic analysis was guided by the Consolidated Framework for Implementation Research (CFIR), to ident

SUBMITTER: Shaw L 

PROVIDER: S-EPMC12406436 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature