Designing an AI companion to support informal caregivers in role transition: insights from a design science approach.

ABSTRACT:

Background

As populations age, informal caregivers play an increasingly vital role in long-term care, with 80% of care provided by family members in Europe. However, many individuals do not immediately recognize themselves as caregivers, especially in the early stages. This lack of awareness can increase physical and emotional stress and delay access to support services. The phenomenon of hidden care, where substantial care is provided without formally acknowledging the role, further exacerbates these issues. To address this, we developed an AI-driven chatbot designed to support informal caregivers recognize their role, reflect on their situation, and identify relevant support options. This paper explores how an AI-based chatbot can be designed to support informal caregivers in ref

SUBMITTER: Walter D 

PROVIDER: S-EPMC12424210 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature