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Improvements for better scaling of locally managed marine areas.


ABSTRACT: To protect and restore ecosystems at the speed and scale required to meet current environmental challenges, a greater understanding of how conservation initiatives spread from existing to new adopters is required. According to the diffusion of innovation theory, positive adopter-to-peer communication is a powerful driver of innovation spread, whereas negative communications hinder innovation spread. Aware of this, businesses regularly survey customers and respond accordingly to maximize company growth. Therefore, we used 2 consumer satisfaction research measures commonly used by businesses, importance-performance analysis (IPA), which measures performance on metrics that are most important to customers, and net promoter score (NPS), which measures likely spread through positive referrals,

SUBMITTER: Lewis-Brown E 

PROVIDER: S-EPMC12451514 | biostudies-literature | 2025 Oct

REPOSITORIES: biostudies-literature