Resident Preferences for Telemedicine Services in China in the Digital Health Era: Mixed Methods Study.

ABSTRACT:

Background

In the digital health era, telemedicine has become a key driver of health care reform and innovation globally. Understanding the factors influencing residents' choices of telemedicine services is crucial for optimizing service design, enhancing user experience, and developing effective policy measures.

Objective

This study aims to explore the key factors influencing Chinese residents' choices of telemedicine services, including consultation fee, physician qualifications, appointment waiting time, scope of services, privacy protection, and service hours. The study also analyzes preference heterogeneity among residents with different demographic characteristics to provide scientific evidence for optimizing telemedicine services in the digital health era.

Methods<

SUBMITTER: Jiang M 

PROVIDER: S-EPMC12452206 | biostudies-literature | 2025 Sep

REPOSITORIES: biostudies-literature