Contextualising person-centred mental health and psychosocial support (MHPSS) services: A qualitative study of the preferences and experiences of displaced Syrians in Northwest Syria and Turkiye.

ABSTRACT: Understanding and responding to patient expectations is crucial for providing high-quality, person-centred mental healthcare, but remains underexplored in humanitarian settings. This study examines the preferences and experiences of Syrian mental health and psychosocial support (MHPSS) service users in Northwest Syria and Türkiye. We conducted structured interviews with 378 displaced Syrians (55% female, mean age: 31 years). Participants completed the Client Satisfaction Questionnaire-8 and responded to nine open-ended questions. An abductive qualitative content analysis guided by the World Health Organization's health system responsiveness framework was used to interpret their accounts. Participants most frequently described the importance of time and understanding (62%), dignity (43%), c

SUBMITTER: McGrath M 

PROVIDER: S-EPMC12455514 | biostudies-literature | 2025

REPOSITORIES: biostudies-literature